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ORDERING & SHIPPING POLICY

We pride ourselves on our customer service and give you our commitment to offer the best service possible with all your nail care needs.

 

SHIPPING INFORMATION

All Pink Lemon Park Nail Studio East gift certificates are shipped via United States Postal Service.

Tracking numbers will be provided by email to all customers to track their packages. If you need an item sooner, we also offer expedited shipping. Please call us for details. Keep in mind, we do not ship orders on weekends or holidays.

 

ONLINE GIFT CARDS

Customers may pick up orders in store during business hours. You will need proof of purchase (receipt) to claim your gift cards. All orders will be held for up to 30 days. Unclaimed gift cards will be returned and there will be no refunds.

Customers may pick up items at Pink Lemon Park Nail Studio East, 1341 Second Ave., New York, NY 10021.

Our primary carrier is United States Postal Service (USPS) mail. Pink Lemon Park Nail Studio East is not responsible for any mis-delivered or lost mail. Tracking numbers will be emailed to all customers so they can track shipments.

Please review our shipping options and policies, and plan your purchases accordingly.

 

SECURITY & PRIVACY POLICY

 

SECURE ONLINE ORDERING

We encourage all our clients to read this privacy policy so everyone can understand it better. Our Privacy Policy was developed to inform you that we are committed to respecting your privacy and recognize your needs for appropriate protection and management of your personal identity information that you share with us on our website. We provide secure transactions, from your PC to our servers. Personal information collected by the Site is stored in secure operating environments that are not available to the public. Only the employees who have access to your information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including termination.

Your online credit card transaction with us is secure. Our site is protected by the Verisign Secure Socket Layering 128-Bit Certificate, the industry-standard encryption technology that ensures safe internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing the VeriSign SSL Certificate. Also, your browser may give you a pop-up message that you're about to enter a secure area.

 

PRIVACY POLICY

Our Commitment to Privacy

Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users.

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. As we continue to develop our web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

Online Account Registration

You may want to register with PinkLemonPark.com to make shopping faster and easier. For non-registered users, we request account information (email address and password), and billing and shipping information. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Using your username and password you may access your account online at any time to add, delete or modify information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information may be stored with us, but it will not be accessible to anyone else from that computer.

The Information Collected By PinkLemonPark.com

When you shop with PinkLemonPark.com, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.

 

HOW WE USE THE INFORMATION COLLECTED

Billing Information

This information is used to confirm your credit/debit card and to contact our customers if we may have questions regarding your order. Email addresses from your billing order may also be used for Pink Lemon Park Nail Studio East updates on special promotions. You may request to be removed from our mailing list at any time. We do not share your information with any other marketing firms.

Shipping Information

We use this information to ship the online order you place.

Credit/Debit Card Information

We use this information to process your online order, and we may also need to provide this information to the company or companies who process your credit card payments.

Email Information

After you place an order with PinkLemonPark.com, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order.

Your email information may also be used for future Pink Lemon Park Nail Studio East Email Coupons. We would like to reiterate that under no circumstances do we ever share, sell or rent your personal information with outside parties.

Cookies And Their Use

Cookies are small data text files that your web browser stores on your computer when you visit some web sites. We use cookies to make your online shopping experience easier and more personalized, for instance, allowing you to retrieve an earlier shopping cart. Please note that your web browser must be set to accept cookies before you can place an order at PinkLemonPark.com.

 

RETURN POLICY

All sales are final.

No refunds, no extensions, no exchanges, and no returns.